Frequently Asked Questions


When are your roast days?

Roast days are not fixed due to the randomised schedule of my primary job. However, your orders should not take more than 10 days to process.

How long will shipping take?

Within Singapore, shipping should take between 2-4 days.

Within South East Asia, shipping should take 7-10 days.

To Europe, Middle East and continental US, shipping should take 10-15 days.

How long should the coffee rest?

2 weeks is the absolute minimum we would suggest to rest. However depending on the coffee, it could peak anywhere from 3 weeks to an entire month.

Are returns accepted?

Unfortunately, we cannot accept returns as coffees are consumable goods. Please contact our customer service should you have any issues with a coffee or your order.